Refund policy
we value your satisfaction. If you are not completely happy with your purchase, we’re here to help with returns and refunds.
1. Returns
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You may request a return within [7 days] of receiving your order.
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Items must be unused, in the same condition as received, and in their original packaging.
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Proof of purchase (order number or receipt) is required.
2. Non-Returnable Items
The following items cannot be returned or refunded:
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Gift cards
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Downloadable digital products
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Final sale or clearance items (unless defective or damaged)
3. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be issued to your original payment method within [7 business days].
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Shipping costs are non-refundable unless the return is due to our error (defective or incorrect item).
4. Exchanges
We replace items only if they are defective, damaged, or incorrect. Please contact us to arrange an exchange.
5. Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank or card account again.
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Contact your payment provider, as processing may take time.
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If you’ve done this and still haven’t received your refund, please contact us.
📧 Contact Us:Ida37745738@outlook.com